Services

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Security assessment 
MyRemoteSupportTech.com will establish a security baseline to identify and close existing vulnerabilities.

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Remote Performance Monitoring
24×7 continuous proactive monitoring of network devices, servers, desktop and laptops identifying issues before they become problems.

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Helpdesk
Your employees get direct access to our support team.

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Patch management
It’s important to keep your software up-to-date, so MyRemoteSupportTech.com will automatically update your operating system and third-party applications to protect your computer from the latest known attacks.

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Asset Management
MyRemoteSupportTech.com will create and maintain an inventory of assets and will recommend replacement on a normal business schedule.

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Network and endpoint security
Our multi-tier security plan utilizes recognized industry-wide products and services to protect your computer and data from cyber-attacks.

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Email security
We can protect your email from spam, viruses and phishing attack. Our solution works with traditional defenses such as allow/block lists and content filtering to provide an exceptional degree of inbox control.

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Encryption
We offer whole disk and mobile device management. We manage this service from a centralized platform allowing all of your encrypted devices to be remotely deleted should they fall into the wrong hands.

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Cloud
As more and more services move to the cloud, we work with you to ensure secure application access and file sharing. We also utilize cloud based service for offsite storage and disaster recovery.

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Firewall
Ensure that your network parameters are safe to prevent unauthorized Internet traffic from reaching your computers. This hardware-as-a-service solution includes management, warranty and same-day replacement if required.